Privacy Policy
Privacy Policy
Effective Date: July 2026
At Reflex Tyres, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or contacting us.
1. Information We Collect
We may collect the following information:
- Full name
- Business name
- Email address
- Phone number
- Billing and delivery address
- ABN (where applicable)
- Payment information (processed securely through third-party payment providers)
- Website usage data, including IP address, browser type, and device information
- Any information you submit through our contact forms or wholesale account application.
2. How We Use Your Information
- Process orders and wholesale account applications
- Provide customer support
- Deliver products and services
- Respond to enquiries
- Improve our website and customer experience
- Send order updates and service notifications
- Comply with legal and regulatory requirements
- Send promotional offers (only if you have opted in)
3. Cookies
Our website uses cookies to improve your browsing experience. Cookies help us understand how visitors use our website and enable certain website features.
You can disable cookies through your browser settings; however, some parts of the website may not function correctly.
4. Sharing Your Information
We do not sell or rent your personal information.
Your information may be shared with trusted third parties only when necessary, including:
- Payment processing providers
- Delivery and freight companies
- Website hosting providers
- IT and technical support providers
- Government authorities where required by law
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
We encourage you to review their privacy policies before providing any personal information.
7. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Request deletion of your personal information where legally permitted
- Withdraw consent for marketing communications
To make a request, please contact us using the details below.
8. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Children's Privacy
Our products and services are intended for businesses and individuals aged 18 years or older. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Reflex Tyres